Store Doctor is operated by Excel Web. This Privacy Policy explains how Store Doctor accesses, uses, and protects information when merchants install and use the app.
1. Information Store Doctor Accesses
Store Doctor accesses only the Shopify store information necessary to provide its product template management functionality.
This may include:
- Product titles and product status
- Product template assignments
- Theme template information
- Store identification information required for authentication
- App installation and session information
Store Doctor does not access or store protected customer data such as customer names, postal addresses, email addresses, phone numbers, payment information, or customer order details.
2. How Information Is Used
Store Doctor uses accessed information to:
- Display products and their assigned templates
- Search and filter products
- Allow merchants to update product template assignments
- Perform bulk product template changes
- Authenticate the merchant's Shopify store
- Maintain and operate the Store Doctor service
Store Doctor does not sell merchant or customer information.
3. Data Sharing
Store Doctor does not sell, rent, or trade merchant data.
Information may be shared with service providers where necessary to operate the app, such as hosting or infrastructure providers, and only to the extent required to provide the service.
Information may also be disclosed where required by law, regulation, court order, or other valid legal request.
4. Data Retention
Store Doctor retains only the information necessary to operate and maintain the app.
App installation and session information may be retained while the app is installed.
When Store Doctor is uninstalled, associated app data is handled in accordance with Shopify's applicable data deletion and privacy requirements.
5. Shopify Privacy Webhooks
Store Doctor supports Shopify's mandatory privacy and deletion webhook requirements, including applicable data request, customer redaction, and shop redaction requests.
6. Data Security
Reasonable technical and organisational safeguards are used to protect information processed by Store Doctor against unauthorised access, misuse, loss, alteration, or disclosure.
7. Shopify
Store Doctor operates within the Shopify platform and uses Shopify APIs. Merchants should also review Shopify's own privacy practices and terms.
8. Your Rights
Depending on applicable law, merchants may have rights relating to personal information, including rights of access, correction, deletion, restriction, or objection.
Store Doctor does not process protected Shopify customer data as part of its normal app functionality.
9. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes to Store Doctor, legal requirements, or Shopify requirements. The latest version will be published on this page.
10. Contact
For privacy-related questions about Store Doctor, please contact:
Excel Web
Email: philiplarnold588@gmail.com